Privacy Notice

1. Our Data Protection Principles

The protection and security of your personal data is of paramount importance to Straumann and its service providers (“Straumann”). The use of your personal data at Straumann is in strict compliance with data protection regulations in order to make you feel secure with us in matters of data protection.

It is important to us that you are always aware of which personal data is collected during your visit on our website and during the use of our services and offers as well as how we use said data afterwards. The following notices are intended to provide you with information about this and also to inform you of how we protect your personal data from manipulation, loss, destruction or improper use.

2. Collection and Use of Personal Data

Personal data is any data that allow for your personal identification, i.e. your name, address, phone number or email address (“Personal Data”). Personal Data is only collected, processed or used by us if permitted by law or if you have given your prior consent.

The collection, processing or use of your Personal Data is used in particular for the following purposes:

a. Contact Request

We use your Personal Data exclusively to process your request to get in contact with you.

b. Registration for the Online Shop and Online Orders

Without your explicit consent we only use your Personal Data only to carry out the registration and to process your order.

Only dental practices and dental laboratories can carry out orders and registrations.

c. Online and Offline Advertising

We will use your Personal Data to send you client satisfaction surveys, information about Straumann products and events, and the Straumann newsletter per email.   Each email will have the option to “Opt Out” of receiving future promotional communication.   We may also use your online information for customer analysis, contests and written mail advertising.

Information that we have collected outside of the Internet will be used for the purposes of processing your orders and requests, for customer analysis, contests and written mail advertising without any additional consent from you.  Our customers may also be informed about our products, services as well as customer satisfaction surveys and events by phone.

d. Right to Opt-Out

You can opt-out of receiving promotional emails at any time by emailing feedback.nam@straumann.com .

e. Online Applications

When you apply online for a job opening, training opportunity or internship with us, your information is used for the sole purpose of processing your application. As soon as your data is no longer needed it is deleted or destroyed, as the case may be.

3. Cookies and Web Tracking

a. Cookies

"Cookies" are used in some areas to make our website user-friendly and to customize it to fit your needs in an optimal way. "Cookies" are small text files stored locally on the hard drive of your computer. They are there to keep available information for retrieval at a later time in order to facilitate the use of our online services.

b. Web Tracking

When using our website, we also use cookies to allow for the analysis of your use of the website (web tracking). The information generated by the cookies about your use of our website (search engines used, search terms used, languages used, visitors origins by country, browser and plugins used, the referrer, the length of stay, entry and exit pages, cancellation rates and IP address) is anonymous and used solely for statistical purposes. This information is used separately from Personal Data. The two sets of data are not merged; therefore, they are not indicative of Personal Data and one cannot generate any such conclusions therefrom.

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies [alone or in conjunction with web beacons or other tracking technologies] to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

c. Google Analytics

This website uses Google Analytics, a Google Inc. ("Google") provided web analysis service. Google Analytics uses "cookies" – small text files stored on your hard drive to enable an analysis of your use of the website. Cookies-generated information concerning your use of the website is transmitted to and stored on one of Google's servers in the US.

On behalf of this website's operator, Google will use this information to evaluate your use of the website, compiling website activity reports and providing the website’s operator with further website and Internet related services. The IP address transmitted in the context of Google Analytics by your browser is not associated with any other data held by Google.

You may prevent the storage of cookies by adjusting your browser's software settings; in this case however, we must point out that you might not be able to access the full extent of all of the website's features.

Additionally you can prevent the cookie-generated data concerning your use of the website (including your abbreviated IP address) from being transferred and processed by Google by downloading and installing the browser plugin available under the following link: [http://tools.google.com/dlpage/gaoptout?hl=de].

d. Approval or Rejection of Cookies

You can approve or reject the use of cookies – also for web tracking – through the settings of your web browser. You can set your browser so that it either notifies you when cookies are being enabled or reject cookies altogether. However, when you reject cookies you cannot use all the features of our website. The following links allow you to inquire about this possibility for the most popular browsers:

Internet Explorer:  https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: http://support.mozilla.com/en-US/kb/Cookies

Google Chrome:  http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

Safari:  https://support.apple.com/kb/ph21411?locale=en_US

Opera:  http://www.opera.com/help/tutorials/security/privacy/

4. Data Security

We and our service providers take technical and organizational security measures to protect stored Personal Data against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our data processing and security measures are improved continuously to fall in line with technological developments.

5. Information

If you have any questions about Straumann’s collection and use of your Personal Data, we will gladly provide you with information concerning the data stored about you immediately at any time and free of charge. Please send your message by email to feedback.nam@straumann.com.

6. Amendments

It is necessary to adapt the content of the present privacy notice from time to time. Therefore, we reserve the right to amend it at any time. The amended version of the privacy notice will also be published here. Therefore, when you revisit us you should read through the privacy notice again.

October 2016